Office Policies

Appointments

  • Cancellations

If you need to cancel an appointment, we require a 24 hour notice.

  • Missed Appointments
If you book an appointment of any type with our office and do not show for the scheduled appointment, you will be billed a no-show fee. There is a $25.00 fee for all missed appointments. If you miss 3 appointments, you will be discharged from the practice. 

Copays

All copays are expected to be paid at the time of your appointment.

Forms (school/sports/camp)

Due to the high volume of forms that we receive on a daily basis, all forms for school, sports and camp will be completed within 48 hours of submission.
*We do not send forms via email.*

Medical Records

  • Record Processing Fee
There is a $15.00 processing fee due before medical records are transfered to another primary care facility.
  • Time Frame for Record Processing
We ask 7-10 business days to process all out-going medical records.

New Patients

If you would like your child to become a new patient at our office, please contact us at 401-333-5201 to register.
Before we are able to schedule a first physical/vaccination appointment for your child, we require the complete medical record from the patient's previous pediatrician. Once we receive your child's records, we will begin the transcription process, which takes 24-48 hours. Once complete, we will contact you to schedule your child's first appointment.
Please visit our Patient Forms page to download and print a new patient packet to complete before your first appointment. This packet may be faxed, mailed or dropped off to our office directly any time before your first appointment in order to expedite the registration process.

Prescriptions

Please contact your pharmacy directly for regular prescription refills.
For controlled substances, such as ADHD medications, please call our office within normal business hours to request refills. All requests for refills on controlled substance medications will be completed within 48 hours.